Billing and Insurance

Explore your options for paying your Genesis medical bill, and discover your eligibility for financial assistance.

Pay Your Bill Online

Pay your bill quickly, easily and securely online.
Mychart Users: MyChart Login
Not a Mychart user, no problem: MyChart Guest Login
Emergency Physician bills: Genesis Emergency Physicians Bill Pay
You can pay your bill through MyChart or over the phone by calling (740) 454-4335.

Pay Ahead

When you know you’ll be coming to Genesis for tests or treatment, you’ll have several opportunities to fulfill co-payments, deductibles and/or co-insurance. You may pay upfront fees at the time that:

  • You schedule your appointment
  • A Genesis representative calls to pre-register you for your appointment
  • You arrive for your appointment


If You Have Insurance

Genesis accepts many health plans and networks. If you have health insurance, we’ll bill your insurance company shortly after your visit. You’ll receive a billing statement that shows we’ve billed your insurance, and we’ll continue to send statements showing what and when your insurance pays. You should also receive explanation of benefits (EOB) statements from your insurance company.

After we receive the insurance payment, you’ll get a final billing statement that explains the remaining balance you may owe. Payment is due when you receive the final statement. Make payment easier by asking us about setting up a short- or long-term payment plan.

If You Don’t Have Insurance

Tell us if you don’t have health insurance, and we can apply a discount to your bill. After the discount, we’ll ask for payment in full. If you aren’t able to pay, we’ll set up a payment plan or work with you on other options, such as signing up for Medicaid.