Hearing is Healing for Man with New Cochlear Implant

Technology for those suffering with hearing loss

Jerry Nahanee, age 56, started to experience hearing loss in his late 30s. When he could no longer understand speech, he wore a hearing aid. As his hearing continued to diminish, he wore one on each ear. Over time, Jerry’s speech began to slur because he couldn’t hear. He compensated for his hearing loss by using closed-captioned TV, followed visual cues and was good at lip reading. However, conversation was difficult, if not impossible.

While living in Eugene, Oregon, Jerry’s sister Ellen Knight, and their mother, explored a cochlear implant for Jerry. The nearest otolaryngologist (ear, nose and throat specialist) who could perform the procedure was several hours away from Eugene. Logistically, it just wasn’t feasible.

In 2018 Jerry and his sister moved to Nashport to live with their aunt, Mary Norris. Jerry’s hearing loss was a source of frustration for him and his family. Mary and Ellen would write notes or yell to communicate with Jerry. Since he could not hear his own voice, Jerry also yelled.

Discouraged by their effort to converse, Mary made an appointment for Jerry to see a hearing instrument specialist and were told hearing aids were not his issue. Jerry was referred to Max Pusz, M.D., otolaryngologist, Genesis ENT Group. After a series of hearing tests at Genesis Audiology, Dr. Pusz determined Jerry was a candidate for a cochlear implant, and the procedure was scheduled.

 “It’s rare to have an ENT in a community the size of Zanesville be able to perform cochlear implants,” Dr. Pusz said. “I’m glad we offer local access. It’s so beneficial to our patients to have this surgery, and Jerry was an ideal candidate.”

Genesis Audiology conducts the hearing tests leading up to a cochlear implant as well as the follow-up appointments to adjust the external device, so all the care for the cochlear implant can be provided locally.

Following the nearly two-hour surgery and monthlong healing process, Jerry had his cochlear implant activated. The change was immediate. He soon began to lower the volume of his voice on his own because for the first time in years he could hear himself.

Learning to hear again requires training our brain and ears

“We are amazed at Jerry’s progress. It has made a huge difference,” Ellen said. “Six weeks after surgery, Mary and I were in the front seat of the car and Jerry was in the backseat. I was talking to Mary about the Oregon Ducks and Jerry joined the conversation. I can’t tell you how long it had been since he joined us in conversation. He wasn’t reading our lips or looking for visual cues. He actually heard us.”

The decision to have an implant includes a commitment by the patient to work at hearing. Although sound enters through the ear, it is interpreted by the brain. “The longer someone goes without sound, the more difficult it is to understand speech,” explained Dr. Pusz. “With our ears, it’s like a ‘use it or lose it’ sense. The brain must be taught the sounds again. It’s not like putting on a pair of eyeglasses and being able to immediately see better.”

Jerry listened to audio books and followed along so he could relearn consonant blends, like “ch” and “sh” that had become slurred over time because they were not heard. Dr. Pusz finds that the success rate of a cochlear implant is patient-dependent. Patients have a higher success rate if post-surgery therapy plans are followed. “Jerry is an extremely focused, compliant patient, which expedited his progress,” said Dr. Pusz.

Reading the Bible aloud as a family every evening and helping with children’s programs at his church are additional sounds of joy for Jerry. For someone who loves to be with people, hearing those he’s around is the start of a new life.

When to see and ear, nose and throat specialist

An ENT is a medical ear doctor who treats more than hearing loss. Conditions such as ear pain, balance issues, ringing in the ears, vertigo or persistent ear infections can all be assessed by an ENT. Medical conditions with the nose and throat are also referred to this type of specialist. The ENT specialists are trained to perform surgery on the ears, nose and throat.

When to see an audiologist for hearing loss

Audiologists are trained professionals who test the type and amount of hearing loss. People of all ages – from infants to seniors – can get hearing tests at Genesis Audiology. They offer a wide range of services with licensed, certified staff to meet the needs of inpatients or outpatients having trouble hearing. Services include:

Newborn and infant hearing testing
Pediatric hearing evaluations
Adolescent through adult hearing evaluations
Adult hearing aid evaluations and fittings
Balance testing

Jerry Nahanee Patient Story

Following the nearly two-hour surgery and month long healing process, Jerry had his cochlear implant activated. For the first time in years he could hear himself.

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Rehab Team Helps Accident Victim on Road to Recovery

Patient required physical, speech and occupational therapy

Brad Hollingsworth and his cycling partner were riding near Zanesville when they were hit by a car. His cycling partner didn’t survive, and Brad was flown by helicopter to a Level I trauma center where he spent 20 days in the hospital.

When it came time to go home, Brad had a decision to make. “They said I could continue my rehabilitation at Genesis or go someplace else. I knew I wanted to come here,” Brad said. “I knew I would be treated well, and I would get the care I needed.”

Broken back and traumatic brain injury survivor

When Brad first came to Genesis Rehabilitation Services, his physical therapist reviewed his medical records to develop a plan and was surprised by the severity of Brad’s injuries. He had a broken back and a traumatic brain injury with more than a dozen brain bleeds. Brad was in a back brace, couldn’t lift more than 15 pounds, wasn’t able to drive, and his conversations were fragmented because he had problems choosing the correct word. He began physical, speech and occupational therapy three hours daily two times a week.

The caring staff at Genesis Rehabilitation Services designed a plan to help him gain confidence and reach his goal. “The therapists tailored exercises to my injuries and the levels I wanted to achieve. They focused on what I wanted in life,” Brad said.

Physical therapy is a holistic healing experience

Brad appreciated having all his therapy at one time at the same location because he and his wife have two small children. Berkeley DiNicola, MS, CCC/SLP, a speech-language pathologist at Genesis, helped Brad improve his concentration by doing complex thinking in noisy and distracting environments. “Brad was extremely motivated to do everything he could to improve his concentration in treatment sessions and at home," DiNicola said.

Less than four months after the accident, Brad began driving, running, swimming and working two days a week. “I’m very fortunate to have survived,” Brad said. His cycling partner, Brenda Hoffman, who didn’t survive, was a therapist at Genesis Rehabilitation Services. Along with physical healing, the therapists who worked alongside Hoffman helped Brad heal emotionally. “The therapy wasn’t just a service transaction – like driving through a fast-food restaurant. It was a holistic healing experience for me. The rehabilitation staff has been a huge part of getting me where I am today.”

Brad Hollingsworth Rehab Patient Story

After being hit by a car, cyclist Brad Hollingsworth spent 20 days in the hospital. Brad chose Genesis Rehab and soon began driving, running, swimming and working two days a week.

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Rehabilitation Patients Share Their Stories

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Rehabilitation Patients Share Their Stories

Every day at Genesis, lives in Zanesville and the surrounding region are improved through the skilled care of the rehabilitation team at Genesis.

Read personal patient stories that provide an inside feel on how Genesis Rehabilitation Services can improve your quality of life.

Patient stories

Parkinson’s patients benefit from personalized therapy
Parkinson's disease patients who seek physical therapy can often delay the advancement of the disease. For Steve Fusner and Skip Yinger, staying active has helped improve their motion and stability.

Hearing is healing for man with new cochlear implant
At age 56, Jerry Nahanee started to experience hearing loss in his late 30s. When he could no longer understand speech, he wore a hearing aid. Over time, Jerry’s speech began to slur because he couldn’t hear. Following the nearly two-hour surgery and month-long healing process, Jerry had his cochlear implant activated.

Rehab team helps accident victim on road to recovery
Brad Hollingsworth and his cycling partner were riding near Zanesville when they were hit by a car. His cycling partner didn’t survive, and Brad was flown by helicopter to a Level I trauma center, where he spent 20 days in the hospital.

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Support Groups

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Support Groups

Our free support groups provide a place to connect with others who share similar experiences during or after a diagnosis. As an attendee, you will find an opportunity to listen to others share personal successes and challenges, as well as receive and offer emotional comfort and moral support.

Parkinson's disease Support Group

Genesis Outpatient Rehabilitation offers Parkinson’s disease support group sessions for the community. The free sessions are open to past and present patients, caretakers and loved ones.  

Participants engage with guest speakers, medical professionals and attendees to learn strategies to help cope with a Parkinson’s diagnosis. Topics vary, including managing resting tremors, limb stiffness, accessibility and stress management.

Meetings are open to both existing patients, former patients and non-patients of Genesis dealing with Parkinson’s disease.

Regular attendance is encouraged in order for attendees to obtain all of the education and resources needed to better cope with their loved one's diagnosis. 

Disclosure of personal information is at the discretion of each attendee. Only the facilitators and administrative assistants have access to attendee contact information. It is solely the participant’s decision if they want to share personal information with other attendees.

Meeting times and location

Group meetings are held from 5 to 6:30 p.m. at Genesis Outpatient Rehabilitation, 3297 Maple Ave., Zanesville. The program is free, and reservations are not required. For more information, call Rhonda Forrestal at 740-455-5151

Meeting dates for 2026

  • Wednesday, March 25
  • Wednesday, April 22
  • Wednesday, June 24
  • Wednesday, July 22
  • Wednesday, Aug. 26
  • Wednesday, Sept. 23
  • Wednesday, Oct. 28

Some of the topics shared and discussed include:

  • Anxiety
  • Companionship
  • Constipation
  • Depression
  • Drooling, impaired swallowing
  • End-of-life care, hospice care
  • Generalized discomfort, pain
  • Legal decisions
  • Limb stiffness
  • Loss of mental sharpness
  • Managing resting tremors
  • Muscle fatigue
  • Sex drive, relationships
  • Slowness of movements
  • Social acceptance, anxiety and stigmas
  • Stress management
  • Vision problems
  • Wheelchairs/accessibility

Stroke Support Group

If you have survived a stroke or are a loved one caring for a stroke survivor, consider attending our support group to learn coping strategies after a stroke, lifestyle changes at home and in public and coping mechanisms to relieve stress on the caregiver. The group is open to existing patients, former patients and non-patients of Genesis, as well as family members and caregivers of stroke survivors.

Genesis offers a support group for stroke survivors, families and caregivers. Stroke survivors can reach their full potential after rehabilitation by connecting with people who have experienced similar challenges. 

There are speakers, discussions, light refreshments and the following at each meeting:

  • Practical tools for survivors to regain a sense of normalcy in everyday life.

  • Opportunities for stroke survivors to support and learn from each other.

  • Information about adaptive technologies you can try.

The group is open to the community and free to attend. You do not have to be a patient of the Genesis HealthCare System to attend.

Meeting times and location

Quarterly group meetings are on Mondays from 5:30 to 6:30 p.m. at Genesis Outpatient Rehabilitation, 3297 Maple Ave., Zanesville. Light refreshments are provided.

Meeting dates for 2026

  • Monday, March 2
  • Monday, June 1
  • Monday, Sept. 14
  • Monday, Dec. 7

For more information, call Sally Ogg at 740-454-4538

Some of the topics shared and discussed among counselors and attendees include:

  • Anxiety
  • Arthritis
  • Back pain
  • Chronic pain
  • Companionship
  • Constipation
  • Depression
  • End-of-life care, hospice care
  • Legal decisions
  • Living alone
  • Muscle fatigue
  • Orthopedic disorders
  • Osteoarthritis
  • Parkinson’s disease
  • Peripheral neuropathy
  • Physical therapy
  • Sex drive, relationships
  • Social acceptance, anxiety and stigmas
  • Spinal cord injury
  • Sports rehabilitation
  • Weight gain
  • Wheelchairs/accessibility

Matter of Balance

Worry about falling can make it harder to stay active and keep doing the things you enjoy. Matter of Balance is a free eight-week program offered by Genesis HealthCare System that helps participants build confidence, learn ways to reduce fall risks and stay active safely.

Call 740-455-5151 to register for the session running from Sept. 9 to Oct. 28. Classes meet Wednesdays from 1 to 3 p.m. at Genesis Outpatient Rehabilitation in Zanesville.
 

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Speech and Language Therapy

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Speech and Language Therapy

The inpatient and outpatient speech team at Genesis offers services tailored to meet the needs of patients needing rehabilitation for a variety of diagnoses, including stroke, brain tumor, neurological conditions, neuromuscular disease, head and neck surgery and any other condition that affects daily tasks.

The licensed speech-language pathologists work with orders from your physician to ensure the best possible care. Speech-language pathologists treat cognitive deficits in various areas, including orientation, attention, memory, reasoning, problem-solving, and safety awareness. Speech-language pathologists assess and treat swallowing disorders, speech and voice disorders, and expressive and receptive language disorders.

Our speech-language pathologists work as an integral part of the neonatal intensive care unit (NICU) interprofessional team to address feeding, swallowing and neurodevelopmental needs. Speech-language pathologists provide education and support to families, helping them prepare to transition home with their infant. 

Conditions we treat

Speech therapy involves treating muscles and functions from the neck up, including swallowing, speech/language and memory. The speech-language pathologists will evaluate and treat patients, developing a personalized plan of care tailored to each patient’s needs and implementing a range of techniques and exercises to improve and enhance functional skills.

  • Aphasia (difficulty reading, speaking or writing)
  • Apraxia (motor, movement or speech disorder)
  • Asperger's syndrome
  • Autism spectrum disorder (ASD)
  • Brain injury speech rehabilitation
  • Brain tumor speech rehabilitation
  • Cognitive communication disorders
  • Dysarthria (slurred or slow speech)
  • Dysphagia (trouble swallowing)
  • Feeding disorders
  • Memory loss
  • Neurological conditions
  • Neuromuscular disease
  • Pediatric disorders
  • Sensory processing disorder
  • Speech developmental delays
  • Stroke speech rehabilitation
  • Stuttering
  • Voice disorders

Treatments and procedures

During your speech therapy sessions, our speech-language pathologists will use a variety of techniques based on your therapy treatment plan. The type of exercises a patient needs will depend on their diagnosis, physical limitations, cognitive status and specific symptoms. Our speech and language therapy treatments include:

  • Compensatory strategies to enhance functional skills and decrease symptoms
  • Cognitive communication disorders
  • Diet texture changes, when necessary, to increase safety
  • Exercises to improve the functioning of the swallowing muscles
  • Exercises to increase mental flexibility and improve skills
  • Exercises to strengthen the speech muscles
  • Speaking strategies to improve speech intelligibility

Make an appointment for a speech assessment

Outpatient speech therapy is available at Genesis Outpatient Rehabilitation, Genesis Pediatric Rehab, Genesis Coshocton Medical Center and the Genesis Perry County Medical Center in Somerset. For more information about our outpatient speech therapy services, call Genesis Rehabilitation Services at 740-455-5151.

Speech therapy is also available for patients in the hospital. If you’d like information about our inpatient speech therapy services please call today.

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Physical Therapy

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Physical Therapy

Physical Therapy

Physical therapy is treatment that helps you move better, improve or restore your physical function, fitness level and may relieve pain.

You may need physical therapy if you have health concerns that make it hard to move around and do everyday tasks. Our goal is to make daily tasks and activities easier for you. 

Conditions we treat

Physical therapy can be used alone or along with other treatments to help you move more easily after an injury, surgery or chronic condition. With physical therapy, we can treat: 

  • Arthritis
  • Autism spectrum disorder (ASD)
  • Back pain
  • Bursitis
  • Chronic pain
  • COPD
  • Dehydration
  • Lymphedema
  • Multiple sclerosis (MS)
  • Muscle fatigue
  • Neurologic disorders
  • Orthopedic disorders
  • Osteoarthritis
  • Parkinson’s disease
  • Pediatric injuries
  • Peripheral neuropathy
  • Post-surgical cases
  • Rheumatoid arthritis
  • Scoliosis
  • Spinal cord injuries
  • Sports rehabilitation
  • Tendonitis
  • Traumatic brain injury/concussion
  • Vestibular disorders

Treatments and procedures

At your first session, a physical therapist will discuss your symptoms, daily activities and treatment plan. The personalized treatments are designed to improve strength, range of motion, flexibility, endurance, coordination and/or balance.

Our therapists begin by trying to reduce pain and swelling using techniques such as manual therapy, heat, cold, water or ultrasound. Exercise is typically included in physical therapy and can include activities such as stretching, core exercises, weightlifting or walking. You might also learn exercises to do on your own at home.

Several locations for outpatient physical therapy

We have several locations near your home or work to help get you back to enjoying life. Physical therapy focuses on the neck, shoulders, upper and lower back, hips, knees and ankles. Physical therapists help with gait (walking) training, balance exercises and activities specific to your work or sports.

You’ll also find physical therapy at Genesis HealthCenter New Concord, the Genesis Perry County Medical Center in Somerset and the Genesis Orthopedic Center in Zanesville.

Genesis Hospital Inpatient Therapy

If you are hospitalized as an inpatient at Genesis, you may have a physical therapy consult placed by a provider to check your strength and mobility status. After the evaluation is completed, you may be added to the physical therapy caseload and receive ongoing interventions to help improve your strength, mobility and independence. The Inpatient Physical Therapy team members collaborate with you, your provider, nursing and case management to assist with safe discharge recommendations for each patient once medical status is stable. 

Make an appointment for physical therapy

Your doctor may recommend physical therapy after some surgeries, injuries or for long-term health problems such as arthritis. If you’d like to make an appointment, or receive more information about our physical therapies, call Genesis Rehabilitation Services at 740-455-5151. You'll need a physician referral in order to schedule your first physical therapy appointment.

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Pediatric Rehabilitation

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Pediatric Rehabilitation

At Genesis HealthCare System our mission is compassionate, quality healthcare. This mission is carried out beginning with our youngest patients.

You can be assured that your children are receiving quality care. Our compassionate therapists excel at providing the specialized therapy your child requires from birth to 13.

Starting Monday, May 4, 2026, Genesis Pediatric Rehabilitation hours are Monday-Thursday, 8 a.m. to 6:30 p.m. and Friday, 8 a.m. to 3 p.m.

Conditions we treat

We provide comprehensive pediatric rehabilitation for children who have developmental delays or physical challenges due to trauma, disease or a genetic condition. The treatments are tailored to each child’s needs.

  • ADHD (attention-deficit/hyperactivity disorder)
  • Articulation
  • Autism
  • Brain injury
  • Cerebral palsy
  • Cognitive communication disorders
  • Developmental delays
  • Genetic disorders
  • Hearing loss
  • Language delays
  • Learning disabilities
  • Pediatric disabilities
  • Physical disabilities
  • Self-care feeding
  • Sensory processing dysfunction
  • Speech
  • Spina bifida
  • Swallowing
  • Torticollis (abnormal neck position)

Treatments and procedures

When you have a child who needs pediatric rehab, you want the best care possible. We offer a wide range of specialized programs catered to children. Our therapists use treatments, toys and games specific to your child’s age.

Pediatric assessments and developmental evaluations for your child

If your child shows signs of developmental delays in speech or language, oral-motor skills, social interaction, motor skills or integration skills, a physician can make a referral for a developmental evaluation.

We have a skilled team of speech, occupational and physical therapists to design treatments tailored to your child's needs. Aquatic therapy is also available for children at the Muskingum County Family YMCA (MCFYMCA).

Occupational therapy for children

Our compassionate therapists provide occupational therapy just for children. Occupational therapy helps with activities that occupy a child’s time, such as sensory integration, self-regulation and self-care, including dressing, grooming, feeding, toileting, play skills and fine and visual motor skills. Neurological deficits, learning disabilities, retained reflexes, developmental delays, sensory processing dysfunction, ADHD and genetic disorders can impact these skills.

Private speech therapy sessions

We provide specialized speech therapy services for a range of pediatric speech and language diagnoses, including hearing loss, articulation, language disorders, feeding/swallowing and autism spectrum disorders. If you’re concerned about your child’s language or speech, call your primary care physician and request a referral for an evaluation with one of our specialty-trained speech-language pathologists. Our dedicated facility has four private treatment rooms for individualized speech therapy.

Physical therapy with treadmill-assisted gait training

Our pediatric physical therapists care for children from birth to 13 years of age who have a temporary or permanent disability, as well as children who are having difficulty developing gross motor movement or have pain with movement. We also care for babies who have torticollis or other birth-related problems, including prematurity, in our neonatal program.

Collaborating with your child's pediatrician to create a treatment plan, our therapists can help your child develop or regain movement, promote healing and improve function. We work towards your child's individual goals through play in our sensory gym with playground equipment and also have treadmill-assisted gait (walking) training and aquatic physical therapy.

In addition to physical therapy education for children and their families, we evaluate and instruct them in the use of braces, walkers, wheelchairs or other medical equipment to assist with mobility and tasks of daily living, such as bathing.

Therapy facility designed with children in mind

Genesis Rehabilitation Services has a dedicated facility just for children. We have the only facility in our area specifically designed for children. The facility provides a calming environment for children. The space is designed with your child’s needs in mind. From the pint-sized chairs to the color of the decor, everything is tailored to their needs.

Our child-friendly facility has a multipurpose exercise area with swings, hammocks, playhouses, a slide, climbing walls and bikes. Quality, compassionate pediatric rehab is offered closer to home, so you don’t always have to travel to a major metropolitan area for care.

Trained pediatric therapists

Our skilled therapists work with your physician, you and your child to develop a plan that provides the highest quality of care. Pediatric rehab therapists receive additional training to provide the specialized care your child deserves. Our therapists are dedicated to helping children reach their full potential.

Make a rehab appointment for your child

To arrange for your child to have pediatric rehab, ask your pediatrician for a referral. After we receive a physician’s referral for an evaluation, you may schedule an appointment by calling Genesis Pediatric Rehab.

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Occupational Therapy

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Occupational Therapy

A full range of occupational therapy is available at Genesis Rehabilitation Services.

We have some of the most experienced occupational therapists in the area who are specialty-trained to help you live as independently as possible.

Our occupational therapy is designed to help you live life independently after an illness, injury, developmental delay or behavioral health challenge, surgery or chronic disease. Our therapists will provide treatment that can help you perform daily activities following an injury or surgery, including dressing, feeding and bathing.

Conditions we treat

Our occupational therapies are tailored to help you do daily tasks such as caring for yourself, housekeeping, gardening, cooking, keeping a schedule or driving a car. Occupational therapy primarily focuses on the upper body (shoulders, elbows, wrists and hands) as well as the trunk (abdomen and core). Our therapists work with all ages to help improve fine motor, sensory, visual and swallowing skills and treat a variety of conditions:

  • Alzheimer’s disease
  • Arthritis
  • Amputation
  • Brain injury
  • Chronic obstructive pulmonary disease (COPD)
  • Developmental disabilities
  • Eating disorders
  • Fibromyalgia
  • Heart attack
  • Learning disabilities
  • Orthopedic disorders
  • Physical impairment
  • Post-surgical cases
  • Post traumatic stress disorder (PTSD)
  • Spinal cord injury
  • Stroke
  • Substance use disorder
  • Traumatic brain injury (TBI)

Treatments and procedures

We work with you to set goals so you can gain confidence and be comfortable doing daily activities. We offer a variety of therapy treatments specifically designed for your needs, including:

  • Assessments and evaluations
  • Assistive devices
  • Education (joint protection)
  • Fluidotherapy (dry heated air)
  • Parraffin custom braces and splints
  • Strength and flexibility exercises
  • Ultrasound

Your treatment could include exercises to increase strength and flexibility. Evaluating your daily environment to assess changes may help you continue your activities. Education is available for joint protection and compensatory techniques to perform daily living skills safely and efficiently, simulating daily tasks and job duties, education and using assistive devices and equipment such as computer-aided adaptive equipment, reachers, long-handled shoe horns, long-handled sponges, sock aids and other recommendations as needed.

Fabricating custom splints and fitting braces is also available. Additional treatments use ultrasound or paraffin. Dry heated air (fluidotherapy) might also be used for desensitization and hypersensitivity of your hand, wrist, elbow, foot or ankle.

Genesis Rehabilitation Services provides an experienced and compassionate team to give you one-on-one attention. You and your immediate caregiver are included in every step of the treatment and will receive education on your occupational therapy.

Convenient locations for occupational therapy

Genesis Rehabilitation Services offers occupational therapy at several convenient locations throughout our region, so you don’t have to travel far from home for care. Occupational therapy is available at Genesis Outpatient Rehabilitation, Genesis Pediatric Rehab, Genesis HealthCenter New Concord, Genesis Orthopedic Center and the Genesis Perry County Medical Center in Somerset.

Occupational therapy services are also available for inpatients at Genesis Hospital. If you are hospitalized as an inpatient at Genesis, you may have an occupational therapy consultation ordered by a provider to assess your strength and ability to perform daily activities, such as bathing, dressing and grooming tasks. After the evaluation is completed, you may be added to the Occupational Therapy caseload to receive ongoing interventions to assist with improving your strength and independence. The Inpatient Occupational Therapy team members collaborate with you, your provider, nursing and case management to assist with safe discharge recommendations for each patient once medical status is stable. 

Make an appointment for occupational therapy

If you’d like more information about our occupational therapies, call Genesis Rehabilitation Services at 740-455-5151. You’ll need a physician referral in order to schedule your first occupational therapy session.

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What to Expect at the Wound Care Center

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What to Expect at the Wound Care Center

Your care team at Genesis Wound Care Center is here to support you and help your wound heal.

You want answers and a clear plan for healing. At Genesis Wound Care Center, we take a close look at your wound and learn what’s causing the problem. Then we create a treatment plan for you and teach you how to care for your wound and prevent new ones. 

    You want to know what will happen and feel ready for your care. At Genesis Wound Care Center, we guide you every step of the way.

    At your first visit, we will learn more about you and your health. We will examine your wound and may order tests to better understand it. From there, we create a care plan just for you. We will explain your treatment and show you how to care for your wound at home.

    Your care will continue with regular visits. At each visit, we check your progress, review any test results, and adjust your treatment if needed. We also take time to answer your questions so you feel confident moving forward. 

    Healing is a team effort. There are simple ways you can help your wound heal: 

    • Follow your care instructions at home
    • Take your medications as directed
    • Eat healthy foods and get enough rest
    • Avoid smoking
    • Keep your follow-up visits 

    We’re here to support you, but your daily care makes a big difference. 

    Sometimes, wounds need extra attention. Call us if you notice: 

    • More redness, swelling or pain from the wound
    • Increased drainage from the wound
    • Odor after cleaning your wound
    • Fever or chills
    • The wound is getting larger or not healing 

    We know billing and insurance can feel confusing. We’re here to help make it easier.

    You may receive separate bills for hospital care, your doctor or tests. Most insurance plans cover wound care, but your coverage may vary. We will submit claims to your insurance for you based on the information you provide.

    If you have questions about your coverage, we recommend calling your insurance provider. You can also talk with our team. We’re happy to help guide you. 

    You're not alone

    It’s not easy to deal with a wound that won’t heal. You don’t have to manage it on your own. Our team is here to support you, answer your questions and help you move toward healing. 

     

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    Wound Care

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    Wound Care

    When a wound isn’t healing, it can be frustrating and hard to manage. Our team at Genesis Wound Care Center is here to help you heal with advanced care.

    Help for wounds that won't heal

    You want your wound to heal so you can get back to your life. When it doesn’t, it can be painful, frustrating and even scary.

    At Genesis Wound Care Center, we’re here to help. Our team provides advanced care and support to help your wound heal as safely and quickly as possible.

    If your wound hasn’t started to heal in two weeks or hasn’t fully healed in six weeks, it may be time for extra care.

    We treat many types of wounds, including: 

    • Bone infections
    • Burns
    • Crush injuries
    • Surgical wounds
    • Ulcers (including diabetic, pressure and more)
    • Wounds caused by poor circulation and vasculitis

    No matter your situation, we'll work with you to find the right care plan.

    Mary Mitchell's wound care story

    Mary's story

    Every wound care journey is different. Some patients come to us after trying other treatments without success. With the right care and advanced treatments, healing is possible. Read Mary’s story to learn how she found relief and began to heal with help from our team.

    Advanced care for you

    You deserve care that fits your needs. We create a treatment plan just for you based on your wound and your health.

    Your care may include: 

    • Special dressings to protect your wound
    • Therapies to improve blood flow and reduce swelling
    • Careful cleaning to help healing
    • Advanced treatments like skin grafts or growth factors
    • We’ll walk you through each step, so you know what to expect. 

     

    A team focused on your healing

    You don’t have to manage this alone. Our team works together to support you and your recovery.

    You’ll receive care from: 

    • Doctors who specialize in wound care
    • Nurses trained in advanced treatment
    • Educators who help you understand your care 

    If needed, we’ll also connect you with other specialists, such as diabetes educators, dietitians, physical therapists and home care providers.  

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