Powered by community, driven by passion
For Pam Kisabeth, Genesis Patient Experience Customer Relations Associate (pictured above), serving others has always been part of her life.
That sense of purpose led her to a volunteer program at Breaking Free Therapeutic Riding Center in Norwich, where children with disabilities gain confidence, strength and joy while working with horses.
“I had no experience with horses, but I love being there,” Pam said. “Seeing the connection between the children
and horses is life-changing.”
Pam first attended Breaking Free with her friend and Genesis colleague Kelsey Taylor, Senior System Consultant in Patient Experience.
“I’m a better person because of volunteering,” Kelsey said. “It’s about helping our neighbors and lending a hand.”
With a background in equine studies, Kelsey wanted to stay connected to horses while helping her community. What began as a one-time visit to Breaking Free quickly grew into a weekly commitment.
“I couldn’t wait to go back,” Kelsey said. “When children settle into the saddle, you see them relax, smile and sometimes begin to talk. Those moments stay with you.”
Kelsey encouraged Pam and other colleagues to join her. “That was over a year ago,” Pam said. “And I’ve been helping ever since.”
Kelsey Taylor, volunteer
Today, Breaking Free volunteers support the program in many ways, from walking alongside riders to caring for
horses and helping with events.
For Pam, one of the most meaningful parts of being involved is seeing families grow together.
“Watching children gain confidence and seeing parents happy is something you never forget,” Pam said.
That spirit brings people together around a shared passion for helping others. For Pam and Kelsey, it’s less about the time they give and more about the connections they form along the way.
Reaching our community, together
Across our six-county service area, Genesis team members partner with organizations that provide care and resources across our community.
4,692
Genesis team member volunteer hours in 2025
165
Local non-profit organizations supported in 2025
We’re ready to help
Local nonprofits make a difference, and volunteers help bring their work to life. If your organization could use extra support, we may be able to help. Eligible organizations can submit a request at genesishcs.org/request-volunteers. Requests are reviewed weekly.
Guidelines:
- Opportunities that support Muskingum, Coshocton, Perry, Guernsey, Noble or Morgan counties.
- Church events that benefit the entire community.
- Submit requests at least 30 days before your event.
Genesis is committed to supporting the community through volunteering, donations & sponsorships.
Donation and sponsorship requests are carefully considered. We strive to serve as many local organizations and events as possible. It is our goal to support those opportunities that serve the most people. We have also implemented a Genesis employee community volunteer program where our employees are encouraged and recognized for serving outside the walls of the healthcare system.
