Genesis HealthCare System Implements New Patient Messaging System to Protect Patient Privacy

Genesis HealthCare System has implemented a new messaging and communication system to better protect sensitive patient information. This new approach is integrated with our electronic medical record system and MyChart. Direct text messages from all Genesis entities, including provider offices, will now be sent to patients from the 5-digit number 57378. This 5-digit number is owned by Genesis, assuring the message and links within it are safe to access and read.

Also, all patients with a MyChart account can now choose how they are contacted and may update their preferences at any time. Choices include text message, email or phone calls. Information about updating communication settings can be found here.