Billing & Insurance - Genesis HealthCare System - Zanesville, Ohio

Billing & Insurance

Explore your options for paying your Genesis medical bill, and discover your eligibility for financial assistance.

Pay Ahead

When you know you’ll be coming to Genesis for tests or treatment, you’ll have several opportunities to fulfill co-payments, deductibles and/or co-insurance. You may pay upfront fees at the time that:

  • You schedule your appointment
  • A Genesis representative calls to pre-register you for your appointment
  • You arrive for your appointment

If You Have Insurance

Genesis accepts many health plans and networks. If you have health insurance, we’ll bill your insurance company shortly after your visit. You’ll receive a billing statement that shows we’ve billed your insurance, and we’ll continue to send statements showing what and when your insurance pays. You should also receive explanation of benefits (EOB) statements from your insurance company.

After we receive the insurance payment, you’ll get a final billing statement that explains the remaining balance you may owe. Payment is due when you receive the final statement. Make payment easier by asking us about setting up a short- or long-term payment plan.

If You Don’t Have Insurance

Tell us if you don’t have health insurance, and we can apply a discount to your bill. After the discount, we’ll ask for payment in full. If you aren’t able to pay, we’ll set up a payment plan or work with you on other options, such as signing up for Medicaid.

Pay Your Bill Online

Pay your bill quickly, easily and securely online. Verify who your bill is from, and then make a payment to the appropriate provider: Genesis HealthCare System or Genesis Emergency Physicians.

You can't pay your Genesis Medical Group bill online. Please call (740) 454-4788 for GMG.

No Insurance & Need a Doctor?

The Muskingum Valley Health Centers (MVHC) offers primary care for all ages.

You can also visit our online physician directory or contact our NurseLine at (740) 455-4949 or 800-948-4949. 

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