Visiting Hours & Policies - Genesis HealthCare System - Zanesville, Ohio

Genesis Hospital Visiting Hours

As a patient- and family-centered hospital, we understand visitors play in an important role in patients’ healing and recovery. We welcome visitors as an important part of our health care team. Please review the information below as you prepare to visit your loved one.

Primary Support Person

Patients may choose one person to be their primary support person. The patient tells us who their primary support person is, and he or she can visit any time (24 hours a day, 7 days a week) during the patient’s hospital stay. If the primary support person visits after regular hospital visiting hours (8 a.m. to 9 p.m.), he or she should enter through the Emergency Department and register with the customer service representative.

Friends and Family

Family and friends are welcome to visit often between 8 a.m. and 9 p.m. Children are welcome during these times as well.

Our first priority is the safety and well-being of our patients; this includes enough time for rest. The number of visitors permitted in a room at one time depends on the needs and comfort of each patient. Please respect the request of the nursing staff if they ask to limit the number of visitors or times of visitation to allow patients to rest and recuperate.

When visiting patients, please:

  • Enter through the main entrance of the hospital
  • Register with the customer relations representative at the Information Desk

Hungry? Genesis offers a variety of options for dining.

Calling a Patient's Room

We’ve made it easier than ever to connect with your loved one while he or she is a patient at Genesis. Simply call our Patient Connect line at (740) 450-6350, and enter your loved one’s room number when prompted. Your call will immediately be transferred to the patient’s room. If you’re not sure of a room number, you can call patient information at (740) 454-4225.

Tobacco-Free Environment

Genesis HealthCare System supports the health and well-being of our patients, visitors, employees and our community by offering a tobacco-free environment throughout its facilities and partner companies.

Tobacco use is not allowed in the hospital and surrounding areas, including parking lots. If you're coming to Genesis as a patient who uses tobacco, we encourage you to talk with your physician about alternatives, such as nicotine replacement therapy, lozenges or gum that can make you more comfortable while in our care. Visitors may be offered nicotine gum at our information desk in our main lobby and in the emergency department.

We have free wireless internet available to patients & visitors. Please be aware of the Wifi Terms and Conditions of Use.

Pay Your Bill Online

Pay your bill quickly, easily and securely online. Verify who your bill is from, and then make a payment to the appropriate provider: Genesis HealthCare System or Genesis Emergency Physicians.

You can't pay your Genesis Medical Group bill online. Please call (740) 454-4788 for GMG.

No Insurance & Need a Doctor?

The Muskingum Valley Health Centers (MVHC) offers primary care for all ages.

You can also visit our online physician directory or contact our NurseLine at (740) 455-4949 or 800-948-4949. 

  • Sep
    10:00 AM - 11:00 AM
    Weekly pool exercise class for managing Parkinson’s disease.
  • Sep
    5:30 PM - 6:30 PM
    Genesis Rehabilitation Services is offering ways to help you control your lower back pain.
  • Sep
    10:00 AM - 11:00 AM
    Weekly pool exercise class for managing Parkinson’s disease.
  • Sep
    8:00 AM - 2:00 PM
    The purpose of the seminar is to help people with Parkinson’s and their caregivers learn more about the disease and how to manage the symptoms.