Visiting Hours & Policies - Genesis HealthCare System - Zanesville, Ohio

Hospital Visiting Hours and Policies


*COVID-19: Restricted visitation during COVID-19*

Visitation restrictions at Genesis locations have changed due to COVID-19.

Please check our visitation restrictions before visiting a Genesis location.


Reaching a patient by telephone

We’ve made it easier than ever to connect with your loved one while he or she is a patient at Genesis. Simply call our Patient Connect line at (740) 450-6350, and enter your loved one’s room number when prompted. Your call will immediately be transferred to the patient’s room. If you’re not sure of a room number, you can call patient information at (740) 454-4225.

Tobacco-free environment, no smoking permitted

Genesis HealthCare System supports the health and well-being of our patients, visitors, employees and our community by offering a tobacco-free environment throughout its facilities and partner companies.

Tobacco use is not allowed in the hospital and surrounding areas, including parking lots. If you're coming to Genesis as a patient who uses tobacco, we encourage you to talk with your physician about alternatives, such as nicotine replacement therapy, lozenges or gum that can make you more comfortable while in our care. Visitors may be offered nicotine gum at our information desk in our main lobby and in the emergency department.

We have free wireless internet available to patients & visitors. Please be aware of the Wifi Terms and Conditions of Use.

Pay Your Bill Online

Pay your bill quickly, easily and securely online.
Mychart Users: MyChart PRD
Not a Mychart user, no problem: MyChart Guest
Emergency Physician bills: Genesis Emergency Physicians.
You can pay your bill for the Genesis Medical Group by calling (740) 454-4788.