Patient & Family Advisors - Genesis HealthCare System - Zanesville, Ohio

Patient & Family Advisors

If you or a loved one received inpatient or outpatient care from Genesis HealthCare System in the past two years, consider volunteering as a patient and family advisor (PFA). In this role, you’ll help improve patients’ and families’ experience by:

  • Sharing feedback on Genesis policies, programs and practices
  • Helping Genesis better understand patients’ and families’ expectations
  • Advocating for the needs of patients and their loved ones

We Need You as a Patient and Family Advisor

If you were a patient at Genesis in the past two years and are willing to promote our positive image and mission through interactions with staff and others, we need you.

Patient & Family Advisor Activities

During your time as a PFA, you might participate in:

  • Story sharing: Discuss your health care experience in a constructive way with care providers and other patients.
  • Committees: Bring the patient and family perspective to Genesis committee meetings.
  • Short-term projects: Partner in initiatives to improve specific provider and hospital services.
  • Online advising: Be available by email to respond to questions about what’s important to you on a particular topic.
  • Patient education review: Review and give feedback on patient education handouts, class materials and other patient communication.

You’ll share thoughts in a safe, respectful environment. A Genesis mentor will talk with you after each committee meeting, if requested, and answer your questions.

Pay Your Bill Online

Pay your bill quickly, easily and securely online.
Mychart Users: MyChart PRD
Not a Mychart user, no problem: MyChart Guest
Emergency Physician bills: Genesis Emergency Physicians.
You can pay your bill for the Genesis Medical Group by calling (740) 454-4788.

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