Patient & Family Advisors - Genesis HealthCare System - Zanesville, Ohio

Patient & Family Advisors

If you or a loved one received inpatient or outpatient care from Genesis HealthCare System in the past two years, consider volunteering as a patient and family advisor (PFA). In this role, you’ll help improve patients’ and families’ experience by:

  • Sharing feedback on Genesis policies, programs and practices
  • Helping Genesis better understand patients’ and families’ expectations
  • Advocating for the needs of patients and their loved ones

We Need You as a Patient and Family Advisor

If you were a patient at Genesis in the past two years and are willing to promote our positive image and mission through interactions with staff and others, we need you.

Patient & Family Advisor Activities

During your time as a PFA, you might participate in:

  • Story sharing: Discuss your health care experience in a constructive way with care providers and other patients.
  • Committees: Bring the patient and family perspective to Genesis committee meetings.
  • Short-term projects: Partner in initiatives to improve specific provider and hospital services.
  • Online advising: Be available by email to respond to questions about what’s important to you on a particular topic.
  • Patient education review: Review and give feedback on patient education handouts, class materials and other patient communication.

You’ll share thoughts in a safe, respectful environment. A Genesis mentor will talk with you after each committee meeting, if requested, and answer your questions.

Pay Your Bill Online

Pay your bill quickly, easily and securely online.
Mychart Users: MyChart PRD
Not a Mychart user, no problem: MyChart Guest
Emergency Physician bills: Genesis Emergency Physicians.
You can pay your bill for the Genesis Medical Group by calling (740) 454-4788.

  • Mar
    18
    Monday
    7:00 AM - 4:00 PM
    Be sure to stop by the book sales sponsored by the Genesis Volunteers.
  • Mar
    28
    Thursday
    5:30 PM - 8:00 PM
    Genesis Orthopedic Services presents an evening of important information to help you enjoy all that life has to offer, whether that’s spending time with family, practicing your golf swing, or simply being more active.
  • Apr
    1
    Monday
    4:00 PM - 5:00 PM
    Meets quarterly and provides educational, recreational and social opportunities for stroke survivors and their families.
  • Apr
    4
    Thursday
    11:00 AM - 12:00 PM
    Call the Genesis Lung Program at (740) 454-4331 for more information.