Patient & Family Advisors - Genesis HealthCare System - Zanesville, Ohio

Patient & Family Advisors

If you or a loved one received inpatient or outpatient care from Genesis HealthCare System in the past two years, consider volunteering as a patient and family advisor (PFA). In this role, you’ll help improve patients’ and families’ experience by:

  • Sharing feedback on Genesis policies, programs and practices
  • Helping Genesis better understand patients’ and families’ expectations
  • Advocating for the needs of patients and their loved ones

We Need You as a Patient and Family Advisor

If you were a patient at Genesis in the past two years and are willing to promote our positive image and mission through interactions with staff and others, we need you.

Patient & Family Advisor Activities

During your time as a PFA, you might participate in:

  • Story sharing: Discuss your health care experience in a constructive way with care providers and other patients.
  • Committees: Bring the patient and family perspective to Genesis committee meetings.
  • Short-term projects: Partner in initiatives to improve specific provider and hospital services.
  • Online advising: Be available by email to respond to questions about what’s important to you on a particular topic.
  • Patient education review: Review and give feedback on patient education handouts, class materials and other patient communication.

You’ll share thoughts in a safe, respectful environment. A Genesis mentor will talk with you after each committee meeting, if requested, and answer your questions.

Pay Your Bill Online

Pay your bill quickly, easily and securely online.
Mychart Users: MyChart PRD
Not a Mychart user, no problem: MyChart Guest
Emergency Physician bills: Genesis Emergency Physicians.
You can pay your bill for the Genesis Medical Group by calling (740) 454-4788.

  • Nov
    22
    Friday
    6:00 PM - 8:00 PM
    The Tree of Love lighting ceremony is a joyous event filled with holiday music and entertainment.
  • Dec
    3
    Tuesday
    8:00 AM - 3:00 PM
    Decorate your home for the holidays with beautiful poinsettias provided by Timber Run Gardens.
  • Dec
    4
    Wednesday
    7:00 PM - 9:00 PM
    Parents & families who have lost an infant are invited to come show support for one another, & to decorate holiday bulbs in remembrance of their little ones.
  • Ongoing
    This class is for anyone with cancer & their families to learn more about diagnosis, different treatments, side effects, & how nutrition helps improve outcomes.