Genesis HealthCare System is responding to the rapidly evolving situation of COVID-19 for our patients and community. - Genesis HealthCare System - Zanesville, Ohio

Published on March 17, 2020

COVID-19 Update | March 17, 2020

Genesis HealthCare System responding to COVID-19

Zanesville, Ohio (March 17, 2020) – COVID-19 is a rapidly evolving situation for our patients and community. Genesis HealthCare System is committed to the safety of our patients, community, healthcare staff and employees. We are working with local and state agencies to provide coordinated information to our community to help everyone deal with the virus.

Genesis has been planning for an outbreak of COVID-19 since early January. There are multiple teams of physicians, experts on infection prevention, staff and administrators focusing on the many aspects of providing care to patients and our community during this time, while also supporting our healthcare team so you remain healthy and able to care for those who need us.

Here are some of the ways we are addressing COVID-19 to provide care to those who need it and reduce exposure to those who are healthy:

  • Genesis is participating in the Joint Unified Command Center daily meetings and communication with the City of Zanesville, Genesis Community Ambulance, Muskingum County Commissioners, Muskingum County Emergency Management Agency, Muskingum County Sheriff’s Office, Pathways 211, Zanesville Fire Department, Zanesville Police Department and the Zanesville-Muskingum County Health Department.
  • Nurses are stationed at the Genesis Hospital Main Entrance, the Genesis Cancer Care Center and the Genesis HealthPlex to screen everyone who enters.
    • They are asked if they have a fever, new cough or shortness of breath.
    • If they say yes, they are given a handout with instructions to call their family doctor.
    • If they don't have a family doctor, they are instructed to call the Genesis NurseLine at (740) 455-4949.
    • At the Genesis Hospital Emergency Department (ED) and the Genesis FirstCare-North entrance at the Genesis HealthPlex, there are outside tents where patients and visitors are being screened by nurses. In the ED, if patients and visitors have a fever, new cough or shortness of breath, they are transported to an exam room. Those patients without those specific symptoms are sent into the ED or FirstCare to be seen. Only one visitor per patient is allowed.
  • While Genesis has always had extensive cleaning procedures in place, we are performing those cleaning procedures more frequently.
  • Visiting hours and the visitation policy at Genesis Hospital have been changed to 11 a.m. to 7 p.m. daily; only one visitor per patient is allowed.
  • Information and instructions on what to do if you’re sick is being shared with the community in many ways, including the Genesis website and through local media outlets, in conjunction with the Zanesville-Muskingum County Health Department, who is the lead agency for this public health issue.

About Genesis HealthCare System

Genesis is an integrated healthcare delivery system based in Southeastern Ohio. The system includes Genesis Hospital, a not-for-profit hospital in Zanesville; centers of excellence including Respiratory, Women’s & Children’s, Emergency & Trauma, Cancer Services; Neurosciences & Orthopedics; Center of Surgical Excellence; the Heart and Vascular Institute, an extensive network of more than 300 physicians; and multiple outpatient care centers throughout the region. Affiliates of Genesis include Northside Pharmacies, Northside Oxygen & Medical Equipment Company, Genesis Community Ambulance Service, Genesis Children’s Center and more. Better Begins Here.

Media Contact

Kelley Daspit, APR
Marketing & Public Relations Director

(740) 454-5913

Nancy Ring
Marketing & Media Relations Manager 
(740) 454-5913