Quality Initiatives at Genesis
From the outside looking in, you may not recognize the many systems and processes in place at Genesis HealthCare System so that you receive the right care, at the right time, in the right way, in the right place.
At Genesis, we continually monitor how well we're meeting your needs and look for ways to improve. Sometimes we find little changes that enhance your experience at Genesis, like making purposeful rounds to make sure you're doing okay and to see if you need anything.That's okay. It's our job to make sure we're delivering on our promise to provide you with high quality, compassionate care, and we take this commitment seriously.
Other times, we turn to major investments in technology so we have the tools and equipment to enhance your experience, like using an electronic medical record (EMR).
As a patient at Genesis, you are at the center of everything we do, so you can focus on staying healthy or getting well, and we'll remain focused on providing you the compassionate, quality health care you need and deserve.
We invite you to read more about our focus on quality in this section of our website.