Visiting at Genesis
Spending times with your loved ones while they're in the hospital is an important part of their recovery. We welcome and encourage you to stop in and visit your loved ones and friends.
A visitor can be an important part of the health care team, playing a key role in lifting a patient's spirits and speeding recovery. Please follow these recommendations to ensure the best possible care and service for the good of all our patients:
- Ask a nurse before bringing food or beverage to a patient.
- Do not visit patients if you have a cold or infectious disease.
- Check at the nurse's desk before taking a child to a patient's room. Children must be accompanied by an adult.
Our regular visiting hours are from 8 a.m. to 8:30 p.m. Some units may have different visiting hours; please speak with a Genesis employee for the visiting hours where your loved one is staying. Occasionally, visitors may be limited at the request of the patient, the patient's family or the clinical staff. Visitors may enter through the main entrances of the hospitals during the hours of 5 a.m. to 9 p.m., Monday through Friday; and 6 a.m. to 9 p.m., Saturday and Sunday.
To ensure your loved ones are safe and secure while they're cared for at Genesis, all visitors must follow the steps below to receive a temporary visitor's pass if you enter either hospital after hours (between 9 p.m. and 5 a.m., Monday through Friday; or 9 p.m. and 6 p.m., Saturday and Sunday):
- Enter through the Emergency Department at Genesis-Good Samaritan and the main entrance at Genesis-Bethesda.
- Register with the customer service representative.
- Present a picture identification.
The well-being of the patient is the primary consideration in determining visitation. Visitors may be restricted for certain reasons:
- When their presence interferes with the care, rest or privacy of the patient or other patients in the area
- The hospital is aware that there is an existing court order restricting contact
- When their behavior is disruptive, threatening or violent
- Infection control issues
- Patient/support person has denied access
- Special guidelines or considerations may apply to Behavioral Health, Critical Care and Maternity