Patient & Family Advisors - Genesis HealthCare System - Zanesville, Ohio

Patient & Family Advisors

If you or a loved one received inpatient or outpatient care from Genesis HealthCare System in the past two years, consider volunteering as a patient and family advisor (PFA). In this role, you’ll help improve patients’ and families’ experience by:

  • Sharing feedback on Genesis policies, programs and practices
  • Helping Genesis better understand patients’ and families’ expectations
  • Advocating for the needs of patients and their loved ones

We Need You as a Patient and Family Advisor

advisor

If you were a patient at Genesis in the past two years and are willing to promote our positive image and mission through interactions with staff and others, we need you.

Patient & Family Advisor Activities

During your time as a PFA, you might participate in:

  • Story sharing: Discuss your health care experience in a constructive way with care providers and other patients.
  • Committees: Bring the patient and family perspective to Genesis committee meetings.
  • Short-term projects: Partner in initiatives to improve specific provider and hospital services.
  • Online advising: Be available by email to respond to questions about what’s important to you on a particular topic.
  • Patient education review: Review and give feedback on patient education handouts, class materials and other patient communication.

You’ll share thoughts in a safe, respectful environment. A Genesis mentor will talk with you after each committee meeting, if requested, and answer your questions.

Volunteer Your Time

Download our application [PDF] to become a patient and family advisor, and learn more about what the role requires.

No Insurance & Need a Doctor?

The Muskingum Valley Health Centers (MVHC) offers primary care for all ages.

You can also visit our online physician directory or contact our NurseLine at (740) 455-4949 or 800-948-4949. 

  • Sep
    29
    Thursday
    2:00 PM - 4:00 PM
    Genesis Trauma Services offers education to learn more about decreasing your risk for falls and to increase your balance and mobility.
  • Oct
    3
    Monday
    10:00 AM - 12:00 PM
    This class offers professional and mother-to-mother support. The instructor will review age appropriate norms for the breastfeeding infant.
  • Oct
    10
    Monday
    10:00 AM - 12:00 PM
    This class offers professional and mother-to-mother support. The instructor will review age appropriate norms for the breastfeeding infant.
  • Oct
    16
    Sunday
    1:00 PM - 2:30 PM
    Genesis coordinates the "Walk to Remember" in memory of almost 1 million babies who die through miscarriage, ectopic pregnancy & stillbirth, and newborn death.